FAQ
FAQ
Welcome to our FAQ section!
Below, you’ll find a list of questions commonly asked by our valued customers. If you have a question that isn’t addressed here, please feel free to reach out to us.
Who can benefit from Americaloc's tracking solutions?
Both individuals and companies, regardless of size, can benefit from our offerings. We don't just provide GPS tracking devices; we offer a complete GPS tracking solution tailored to meet your specific needs.
What kind of trackers does Americaloc sell?
At Americaloc, we offer more than just standalone GPS tracking devices; we provide comprehensive GPS tracking solutions tailored to your specific needs. Our diverse range of GPS tracker models includes:
- Portable
- Hardwired
- Plug and play
- Intensive use
- Long-term monitoring
- Battery-powered
- Solar-powered
- Rechargeable
- Asset recovery trackers
Can I monitor the tracker live and review tracking history?
 Absolutely! You can monitor your tracker's current position and review its tracking history at any time.
What additional information can I obtain from the tracker besides location and addresses?
The specific information available depends on the model of your tracker. However, most of our devices typically provide insights on:
- Speed
- Direction
- Harsh driving detection
- Voltage level
- Battery level and low battery alerts
- Ignition status and changes
- Motion status and changes
- Connection/disconnection alerts and tampering detection
- And much more
Can I download reports and gain insights into tracker behavior?
Absolutely! You can closely monitor your assets and effortlessly generate detailed reports. Our platform offers:
- A wide variety of online and downloadable reports tailored to your needs.
- Comprehensive analysis tools to understand your tracker's behavior.
- Visualization tools to plot and measure parameters, helping you identify trends and changes over time.
- A heat map feature to highlight your tracker's most frequently visited locations.
Is it possible to share my tracker's location with others?
Certainly! Our platform allows you to easily share your tracker's location with others. Through a shareable link, you can grant access to your tracker's real-time location for a duration you determine.
Can I monitor all my devices on a single screen?
Certainly! Our platform is designed to let you view and manage all your devices from one unified screen. This feature streamlines the monitoring process, allowing you to effortlessly oversee multiple devices and enhance your tracking experience.
Can I create sub-users with custom privileges?
Absolutely! Our platform provides the flexibility to create multiple sub-users and assign custom privileges to them. This feature lets you control access to devices and zones, tailoring the permissions of each sub-user according to your specific needs with ease.
Can I integrate the tracker location and history with my internal systems at my company?
Absolutely! We provide an API (Application Programming Interface) that ensures smooth communication between the trackers and your company's internal systems. This allows for direct integration of tracker information, promoting better data coordination and workflow efficiency.
Why is AMERICALOC different from other tracking companies?
- In-House Developed Platform: We pride ourselves on our proprietary GPS tracking and management platform, developed and maintained in-house by our team. This ensures continuous enhancements and customized solutions.
- Transparent Pricing: While you might find seemingly cheaper trackers elsewhere, they often come with hidden costs. With Americaloc, you get straightforward pricing without surprises such as high service fees or restricted reporting intervals.
- Quality and Service: Your satisfaction is paramount. Our top-tier trackers and exceptional service ensure value without sacrificing performance. Plus, we have no hidden activation or cancellation fees.
- Flexible Cancellation Policy: We value your freedom of choice. Unlike some services that mandate renewals, Americaloc allows you to cancel whenever it suits your needs.
Experience the Americaloc difference, where technology, transparent pricing, premier service, and flexibility unite for an unparalleled tracking experience.
How does Americaloc's GPS tracker work?
Our GPS tracker operates in two main steps. First, it collects data from GPS satellites to accurately determine its location. Then, it uses cellular data networks to send this location data to our dedicated servers. From there, you can access and monitor the information through any web browser or via our Android and iOS apps.
Does Americaloc trackers work nationwide and internationally?
Absolutely! Our tracker comes equipped with an international SIM card, enabling seamless operation not only in the United States, Canada, and Mexico, but also in a broad array of over 180 countries worldwide.